Customer FAQ

The following list provides some answers to common questions we get during the ordering process from the Nazafit Shop.

Most of our products will be delivered to you digitally but those products that are physical will be delivered Australia wide via Australia Post. There is a single charge per order of $6.95.

delivery-charge

We currently offer Paypal, Stripe and Bitcoin payment gateways. We recommend those who have a credit/debit use the credit card payment facility (instead of going through paypal).

credit-card-payment

Delivery will take approximately 2 weeks to reach your address in Australia.

Please ignore the shipping address if you no physical items in your order.

You can order as a guest and do not have to be a member to order products. We do recommend you create an account especially if you are ordering one of our programs where we provide support. During the checkout process you can click the "Create an account?" as shown here:

create-account

All our checkout pages are run on secure socket layer (SSL) and hosted by a reputable Australian hosting company. If you have any problems we encourage you to contact support@nazafit.com.au immediately.

For physical product, we package your order and send it within 3 working days. For orders of pre-designed or custom programs we will send you instructions on the next steps to take.

We do not currently generate automatic invoices but can provide one on request.